Refund policy
Refund Policy
At Tiki-taka, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
1. No Refunds on Personalized or Made-to-Order Items
Due to the custom nature of our 3D printed and personalized products, all sales are final. We do not offer refunds or exchanges unless the item arrives damaged or there is a mistake on our part.
2. Damaged or Defective Items
If your item arrives damaged or with a defect, please contact us within 7 days of delivery with clear photos of the product and packaging. We will gladly send a replacement
3. How to Contact Us
For any issues related to your order, please contact us at [contact@tikitaka3d.com] with your order number and a brief description of the problem. We aim to respond within 24–48 hours.