Shipping & Returns

Shipping & Returns

Shipping Information

Production Time

Every Tiki-Taka3D plaque is made to order. We don't keep pre-made inventory — your plaque is 3D printed specifically for you when you place your order. Production typically takes approximately 2 business days.

Shipping Times

  • United States: 3-5 business days after production (standard shipping)
  • International: 7-14 business days after production (varies by country)

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size. We ship from Ocala, Florida.

Order Tracking

You'll receive a shipping confirmation email with a tracking number once your order ships. You can also track your order through your Shopify account.

Returns & Exchanges

Our Guarantee

We stand behind the quality of every plaque we make. If your order arrives damaged or defective, we'll make it right — no questions asked.

Return Policy

  • Damaged/Defective Items: Contact us within 14 days of delivery with a photo of the issue. We'll send a replacement at no cost.
  • Wrong Item: If we sent the wrong team or size, contact us within 14 days. We'll ship the correct item and provide a return label for the wrong one.
  • Change of Mind: Because each plaque is custom-made to order, we cannot accept returns for change of mind. Please double-check your team and size selection before ordering.

How to Start a Return

Email us at contact@tikitaka3d.com or use our contact form with:

  1. Your order number
  2. A photo of the issue (for damaged/defective items)
  3. A brief description of the problem

We'll respond within 24 hours with next steps.

Frequently Asked Questions

How long until I receive my order?

Total delivery time is approximately 5-7 business days within the US (2 days production + 3-5 days shipping).

Can I cancel or modify my order?

Because we start production quickly, please contact us within 2 hours of placing your order if you need to make changes or cancel. Once production has started, we cannot cancel.

Do you offer expedited shipping?

Contact us before ordering and we'll do our best to accommodate rush requests. Additional fees may apply.

Do you ship internationally?

Yes! We ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout.